JOIN THE TEAM

Become an Employee

Nebraska Interactive is a portal of NIC Inc., a national company which serves state, city and county government agencies with payment processing and integration, IT and marketing needs. As an employee of Nebraska Interactive you would benefit from all perks of the NIC Inc. family including the following:

  • Health & Dental Insurance, premiums 100% paid
  • Disability & Life Insurance
  • Competitive compensation
  • Vacation & Personal time
  • Employee stock purchase plan
  • Matching 401K contributions with 100% vesting
  • Tuition reimbursements
  • Company wellness program
  • Snacks, drinks, social gatherings, casual work environment

A briefcase with unknown contents sits before you. Although it looks completely normal on the outside, deep inside lie secrets that not even Nicholas Cage could comprehend, let alone discover.

Open Positions

Quality Assurance Analyst

Quality Assurance Analyst

Location: NEBRASKA INTERACTIVE LLC (Lincoln)
Job Code: 935
# of Openings: 2

Description

The Quality Assurance Analyst is responsible for assembling, automating and executing test plans for online applications and any associated software services. Testing will focus on application development projects, infrastructure changes, maintenance windows, and any other quality assurance activities required at Nebraska Interactive. Application changes could be enhancements, defects, production validation, or re-factoring tasks within a release. At times the Quality Assurance Analyst will be tasked with requirements gathering and other tasks to support the system development lifecycle.

Nebraska Interactive, LLC, a wholly owned subsidiary of NIC, Inc. is a well-established local IT company that provides web-based, electronic government services to state and local Nebraska governments in downtown Lincoln. We are looking for a Quality Assurance Analyst possessing the ability to diagnose and solve problems in a fast-paced environment. Our ideal candidate will have a background in software quality assurance or project management and be familiar with web-based/mobile or multi-platform testing. The selected candidate will need to be able to communicate and cooperate with Project Managers, Developers and Graphic Designers.


What this job is not…

  • A boring 8-5 job. We take pride in maintaining a lively atmosphere.
  • A mindless, redundant task oriented, a monkey could do the job type of position. We encourage learning at every available opportunity.

Requirements:

  • Minimum of 2-3 years in a quality analyst position, project management or a degree focused around QA
  • Good communication skills – you need to be able to articulate if changes are needed
  • Working knowledge of Internet technology
  • Self-motivated possessing strong analytical, organizational and multitasking abilities
  • Experience writing functional specifications

Primary Responsibilities:

  • Gather testing requirements by participating in interviews, document analysis, business process observation, use cases,
  • industry research as well as task and workflow analysis
  • Critically evaluate information, reconcile conflicts and distinguish user requests from the underlying true needs
  • Competently conduct functional tests on changes introduced by a project along with documenting and sharing the results for
  • developmental revisions, project record keeping, and software audits
  • Support Business Users during User Acceptance testing to assure their full understanding of the changes and effective methods
  • to verify acceptable functionality
  • Design and execute test plans on online applications
  • Record and document results and compare to expected results
  • Detect application failures so that defects may be discovered and corrected
  • Generate historical analysis of test results
  • Document anomalies and issues
  • Maintain database of software defects
  • Verify specific action or function of code
  • Provide application instructions for users
  • Develop and document application test plans based on software requirements and technical specifications
  • Create meaningful error handling procedures for application code
  • Perform application security audits
  • Participate in application planning meetings
  • Ensure data integrity standards
  • Conduct black box testing
  • Perform reviews, walkthroughs, or inspections
  • Facilitate project retrospectives and other feedback loops to drive continuous process improvement

What will set you apart from other applicants:

  • Examine code and execution of code in various environments
  • Ensure compliance with general programming best practices, accepted web standards and those standards set forth by upstream sources
  • Implement application designs, create queries, scripts, web pages and other deliverables
  • Familiarity with State and Local Government
  • Experience with writing automated tests

Personal Attributes:

  • Ability to multi-task several projects with deadlines
  • Must be a self-starter with the ability to prioritize and work independently
  • Must possess great interpersonal and group communication skills
  • Amazing team player

Perks and Benefits:

  • Free snacks and drinks
  • Movie Fridays on last Friday of the month
  • Health insurance - you’re completely covered single or family
  • Dental insurance – with premiums fully paid
  • Weekly Social Gatherings with awesome colleagues
  • Daily walks in the morning and afternoon
  • Competitive compensation
  • Vacation and personal time
  • Employee Stock purchase plan
  • Matching 401(k) contributions with 100% vesting
  • Disability insurance
  • Life insurance
  • Company wellness program that keeps us in shape
  • Business casual atmosphere with jeans! Shorts in the summer.
  • Paid State holidays in addition to vacation
  • Tuition reimbursement – your success is our mission!

NIC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state or local law.


 

 

Customer & Business Support Analyst

Customer & Business Support Analyst

Location: NEBRASKA INTERACTIVE LLC (Lincoln)
Job Code: 936
# of Openings: 1

Description

Have you been waiting for an opportunity to get your foot in the door to an amazing tech company? A company with a great product, cool people, and solid career path? Nebraska Interactive is looking for an upbeat professional who wants to grow with our company. You’ll gain excellent knowledge in technology, government and business that will pave your path for an amazing future.

Nebraska Interactive, LLC, a wholly owned subsidiary of NIC, Inc. is a well-established local IT company that provides web-based, electronic government services to state and local Nebraska governments in downtown Lincoln. We are seeking an enthusiastic and motivated candidate who wants to learn about online technology and help our company grow. Our solutions use technology to increase efficiency and reduce costs for governments and their constituents. Nebraska Interactive builds and maintains www.nebraska.gov, the State of Nebraska’s web portal.


A little about you:

  • Strategic: You know what you want and you work diligently at achieving your goals.
  • Resourceful: You know how to find answers when they aren’t right in front of you.
  • Spirit: We’ve got spirit, yes we do. We’ve got spirit, how about you?
  • Empathetic: You care for your business and customers with compassion.
  • Creative: You think big. No goal is unattainable.
  • Leader: You can inspire someone and make a difference

Your Responsibilities:

  • Be the front line in representing our company
  • Answer customers questions and requests with a positive attitude
  • Learn daily about cool online technology
  • Gain experience so you can move up in our company
  • Account Management that gives great insight to our customers and business
  • Working with numbers
  • Like to chat online? We have a live-chat for you!
  • Your opinion matters - bring it!
  • Deadlines do exist but have no fear.

Requirements:

  • Energetic, upbeat, enthusiastic personality
  • Excellent customer service skills, including good verbal and written abilities
  • Gotta have a sense of humor
  • Basic understanding of Office applications (Excel, Word and PowerPoint)
  • Attention, attention. Did we get your attention? We like attention to detail.
  • Undergraduate degree is of preference but we’ll settle for high achieving High School Graduate if you are charming.

What will set you apart from other applicants:

  • Examine code and execution of code in various environments
  • Ensure compliance with general programming best practices, accepted web standards and those standards set forth by upstream sources
  • Implement application designs, create queries, scripts, web pages and other deliverables
  • Familiarity with State and Local Government
  • Experience with writing automated tests

Perks and Benefits:

  • Free snacks and drinks
  • Movie Fridays on last Friday of the month
  • Health insurance - you’re completely covered single or family
  • Dental insurance – with premiums fully paid
  • Weekly Social Gatherings with awesome colleagues
  • Daily walks in the morning and afternoon
  • Competitive compensation
  • Vacation and personal time
  • Employee Stock purchase plan
  • Matching 401(k) contributions with 100% vesting
  • Disability insurance
  • Life insurance
  • Company wellness program that keeps us in shape
  • Business casual atmosphere with jeans! Shorts in the summer.
  • Paid State holidays in addition to vacation
  • Tuition reimbursement – your success is our mission!

NIC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state or local law.